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Privacy Statement

Heavenly Matched created this Privacy Statement (Policy) in order to demonstrate our Company's commitment to helping our users better understand what information we collect about them and what may happen to that information. Collins McFarland Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.heavenlymatched.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact E.J. Collins at 281-282-9884. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

This privacy statement was last updated on April 8, 2007

Overview
As part of the normal operation of our services we collect and, in some cases, may disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. By accepting this Privacy Policy and our Terms and Conditions, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of HeavenlyMatched Terms and Conditions.

A Special Note about Children
Children are not eligible to use our services, and we ask that minors (under the age of 18) do not submit any personal information to us.

Information Collection & Use

In order to use the HeavenlyMatched site, you must first complete the registration form and/or create a user name and password. During registration you are required to give personal information (such as name, age, and email address). We use this information to create a usable account for you as well as contact you about the services on our site in which you have expressed interest.

Personal information is also collected for background checks for users. This is done on one of our web pages which is branded as "DateConfimation.com". This site provides users with background checks for other consenting users. The background check is performed by one of our service providers.

You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

You agree that in order to assist our members to meet each other we may feature members' profiles in our editorials and newsletters that we send out from time to time to our members. Your name, address and telephone number are confidential and will not be posted in your profile. Your profile is available for other members to view. Members' profiles include a description and photos, likes and dislikes and other information helpful in determining matches. Your viewable profile does not include any identifying information about you, except the username you chose upon registering.

We use MediaVue Inc. to provide our web hosting. When you sign up as a HeavenlyMatched member, we will share your email address and demographics as necessary for the third party to provide that service. We use Card Service International to process your account payments. The background check service we offer is run through a service provider(Intelius). These third parties are prohibited from using your personally identifiable information for any other purpose; we use a third party advertising company, to serve ads on our behalf across the Internet. The third party may also collect anonymous information about your visits to our Web site. This is primarily accomplished through the use of a technology device, commonly referred to as a Web beacon or an action tag, which we place on various Web pages within our Web site or in an html e-mail that allows Mediavue to collect anonymous information. Mediavue may use information about your visits to this and other Web sites in order to provide ads about goods and services of interest to you. Please contact us via email at support@heavenlymatched.com if you would like more information about this practice, and to know your choices about not having this information used by the third party.

Personal information is also collected from users who are applying to become affiliates. Standard registration and contact information is collected (such as name, address and phone number). Tax ID number and/or Social Security Number are pieces of information collected here as well for the purpose of reporting 1088 form for local and states taxes.



Orders

If you purchase a product or service from us (such as WebCam, membership renewals, or a background check), we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). If you wish to pay by check rather than credit card, you are required to provide us with your bank account information to help us process the order. This page also collects your driver's license number.

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Please see our payment processors privacy policy in regards to the information that they collect: www.cardserviceinternatuonal.com



Surveys or Contests

Heavenly Matched may provide you the opportunity to participate in contests, member referrals or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information, such as name and shipping address, and demographic information (such as zip code).

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.



Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. HeavenlyMatched does not store this information; we merely use it for the sole purpose of sending this one-time email and tracking the success of our referral rewards program.

Your friend may contact us at support@heavenlymatched.com to request that we remove this information from our database.

Third-party personal information is collected as well on the "Gift Membership" page. This page collects the third-party's name and email address for communication and gift delivery purposes only.



Communications from the Site


Special Offers and Updates

We will occasionally send you information on new services, special deals, and promotions. You can sign up for these emails from us on our registration page when applicable.

If you would rather not receive emails about new products, promotions or other noteworthy news, please email us at support@heavenlymatched.com, enter "opt out" in subject line."

Another way to opt-out of receiving promotional emails from Heavenly Matched is to go to your "My Account " page and selecting the "Email Options" link.



Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Please use the email address you registered with to contact us, and make any appropriate changes to this information on your home page. Because these are service-type emails, they cannot be opted-out of. If you wish to stop receiving these emails, you may cancel your subscription to the website.



Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Heavenly Matched uses session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close the browser. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
This privacy statement covers the use of cookies by Heavenly Matched only and does not cover the use of cookies by any advertisers.



Our Disclosure of Your Information

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Websites. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party except as otherwise disclosed in this privacy statement. However, the following describes some of the ways that your personally identifiable information may be disclosed.

Heavenly Matched has relationships in place with affiliates who provide services that might be of use to members of this website. Heavenly Matched will give you a choice of whether or not you want your personal information shared with these affiliates. To unsubscribe from marketing Emails from third-parties, go to your "My Account" page and select the "Email Options" link



Financial Information

r some circumstances we may require some additional information, such as, but not limited to credit card details. We use your financial information to check your qualifications, to bill you for services and/or products, to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the Websites, you consent to our providing of your financial information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity.



Advertisers

We aggregate (gather up data across all our members' accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number and bank account number, are never disclosed to marketing advertisers. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.



External Service Providers

We use Mediavue Inc to provide Hosting, email services, and marketing for our site, and Card service International, to provide credit card and electronic check processing. When you sign up for any of our services, we will share your email address, demographics, and pertinent financial information as is appropriate and necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.



Legal Requests

Heavenly Matched cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.



Your Use of Other Members Information

Our services also include access to instant messaging and chat rooms. As a member you have access to the Member's ID number or name and you might gain access to other contact information of the Member(s) through the regular use of the instant messaging and chat rooms. By accepting this Privacy Policy, you agree that, with respect to other Members' personally identifiable information that you obtain through instant messaging communication, the chat rooms and email, HeavenlyMatched hereby grants to you a license to use such information only for: (a) HeavenlyMatched related communications that are not unsolicited commercial messages, and (b) any other purpose that such member expressly agrees to after adequate disclosure of the purpose(s). In all cases, you must give Members an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another member to any third party without our consent and the consent of such other member after adequate disclosure. HeavenlyMatched and our members do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Heavenly Matched member to your mail list (email or physical mail) without their express written consent after adequate disclosure.

If you use a instant messaging or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To report spam from other HeavenlyMatched members, please contact us.



Accessing, Reviewing and Changing Your Profile

Following registration, you can review and change the information you submitted during registration, which can be accessed at your "home page" as soon as you log in. You can also change your registration information such as: name, address, city, state, zip code, country, phone number, profile, likes and dislikes, desired date profile and saved search criteria.

Upon your written request, we will suspend your membership, contact information, and financial information from our active databases. Such information will be suspended as soon as reasonably possible in accordance with our suspension policy and applicable law. To remove your profile so that others cannot view it, email us at support@heavenlymatched.com, and enter "opt out of profile" in the subject line.

We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests, even though it will not be visible nor accessible to others.



Control of Your Password

You are responsible for all actions taken with your login information and password, including fees. Therefore we do not recommend that you disclose your password or login information to any third parties. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and password and therefore should review each third party's privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.



Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since HeavenlyMatched does not control the privacy policies of the third parties, you are accountable for asking questions of them before you disclose your personal information to others.



Security

HeavenlyMatched uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Heavenly Matched and MediaVue treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. However, "perfect security" does not exist on the Internet.



Notice

We may change this Privacy Policy from time to time based on your comments and our need to accurately reflect our data collection and disclosure practices. All changes to this policy are effective after we provide you with at least thirty days (30) notice of changes by sending email to members. We provide you with thirty days (30) notice to allow you the opportunity to notify HeavenlyMatched if you do not agree to such changes.



Business Transitions

In the event Collins McFarland, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.



The Staff at Heavenly Matched.com can be reached at
support@heavenlymatched.com Our mailing address is
HeavenlyMatched.com
503 El Dorado Blvd. Suite#1709
Webster, Texas 77598

 
   
   
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